All our treatments are also available as gift vouchers

• Terms and Conditions for Gift Cards/Vouchers 

  • • Redeemability:

      • Gift vouchers are not valid during peak seasons, public holidays, or long weekends.
      • Vouchers can be redeemed at any branch, but certain treatments/packages are only available at specific branches and on specific days. Please contact us for details (e.g., midweek promotions are redeemable only midweek).
      • Please note: Weekends are considered peak times, and we recommend booking in advance to secure your spot.

    • Voucher Validity:

      • Standard vouchers are valid for 3 years from the date of purchase (excluding overnight/accommodation vouchers).
      • Overnight/accommodation vouchers are valid only at the advertised price and until the advertised end date. If the price increases after purchase, the voucher holder will need to pay the difference.

    • Pricing and Value:

      • Vouchers do not have a monetary value for treatments or packages. If prices increase, the holder must pay the difference.

    • Usage Rules:

      • Vouchers must be redeemed in one visit and cannot be split, transferred, or carried over.
      • A maximum of 4 vouchers can be booked at once.
      • Vouchers are not redeemable for cash.

    • Cancellations and Expiry:

      • Voucher bookings cancelled more than twice will result in the voucher been claimed as a cancellation fee.
      • Expired vouchers cannot be redeemed.

    • Other Important Notes:

      • Vouchers are the holder’s responsibility; lost vouchers cannot be replaced.
      • All bookings are subject to availability. Please contact us to secure your booking.